CONDICIONES DEL SERVICIO

1. CONTRACT: PURPOSE AND SERVICE

For this and for the purpose of this service contract, D. Enrique González Calvo states that:

D. Enrique González Calvo (hereinafter THE COMPANY) with NIF 25129418-D and tax domicile in the street Canónigo Manuel Penalva 5 03013 Alicante Local 3; Contact E-Mail: info@xcapate.com ha creado y es titular de la página web www.xcapate.com, Through whose URL operates.

This contract governs the contracting by the CLIENT, through electronic means and online, services, activities and more specifically escape games live this company performs in person at Alicante. CUSTOMER by natural or juridical person making the reservation means del servicio través de la página web www.xcapate.com

2. Perfection of the contract

El presente contrato se considera perfeccionado tras haber cumplimentado el cliente el formulario de RESERVA through the website and accepted the Terms of Service and in force from the time of payment of the reservation.


In the event of contract concluded exclusively by exchange of electronic mail or other such telematic means receipt of the acceptance of the contract will not be necessary, as provided in Law 34/2002 on Information Society and Electronic Commerce Article 28.3 b), being such contract full force and effect.

3. Duration of contract

This contract ends upon completion of the service provided by the company (holding escape game). However, the contract can be terminated early termination. After the termination of the contractual relationship, the COMPANY proceed as to the data provided in accordance with the rules on data protection.

4. Aspectos económicos del contrato

The price of the services provided by the company will be established for each specific service in the rates applicable at all times, affordable rates and visible on the website www.xcapate.com. As regards price, the company determines that:

  • Prices may be changed at any time without notice, such modification being binding for the parties since joining the web mentioned in the section called RESERVATIONS.
  • The average payment of contracted services is the bank transfer or deposit bank account. Once payment, THE COMPANY generate and issue an invoice.

The prices indicated in the RESERVATIONS section shall, unless other notice, including VAT.

5. How to access the service.

Once the reservation is made, by the company an email will be sent with the data necessary to make payment. within 48 hours it is established from the booking request for payment. If satisfied that period it is not made, we will proceed to the automatic cancellation of the contract and therefore the reserved date will be free for another user.

6. Early cancellation by the customer.

The client may proceed to cancel the reservation if it communicates with more than 48 hours prior to the effective service delivery (celebration of the game) in this case, the amount paid will be refunded.

The refund will be made to the same bank account from which the CUSTOMER made the transfer. In cases where the payment was made through cash income in the customer's account, the return will proceed in cash at the home of the company, upon submission by the customer of payment receipt.

7. Terms of Service and liability for breach

The company adopts all necessary technical measures and acts diligently and in good faith in order that the performance of the service to be effective. This however, ENTERPRISE states that:

  • It is not considered liable for defects and inaccuracies in the information and data provided by the customer.
  • El CLIENTE se compromete a no exigir responsabilidad alguna a LA EMPRESA for damages resulting from errors and / or incorrect or inaccurate information and data supplied as indicated in the previous section.
  • The customer must provide true, also being obliged to inform THE COMPANY por correo electrónico todo cambio o modificación de tales datos para que LA EMPRESA it can meet the current principle thereof.
  • The CLIENT also undertakes to have read carefully the general conditions and recognizes that where appropriate, freely and voluntarily accepts them.
  • THE COMPANY is not responsible for any damages that may cause the malfunction of the website because beyond their control and technical reasons expressly disclaims any liability in case of malfunction of the computer network and / or telematics.
  • La responsabilidad de LA EMPRESA for compensation for damages and interests for damages caused by gross negligence, not in any case exceed the price paid by the customer for the service in which the incidence was caused.
  • As for the contracted services and as dependent on an external link, the company is not responsible for the fall line, wrong or failed connections and any incidental and / or force majeure circumstance that makes it impossible to provide the service contracted CUSTOMER .

10. Keep the contract

If any provision of this contract be declared null and void or voidable full, is deemed not keeping the rest of the contract and its binding force between the parties.

11. Resolution

LA EMPRESA will resolve this contract in the event of default by the customer. In that case, the customer is not entitled to claim or compensation. For this purpose, THE COMPANY shall communicate statement of grounds, the email provided by the customer that resolution and may proceed without further requirement to the suspension of access to the service contracted by the client, without prejudice to the initiation of claims for unpaid or damages that may correspond to THE COMPANY against the CLIENT.

12. Submission

For the resolution of any legal dispute arising from the interpretation and / or performance of this contract, the parties, waiving any other general or special jurisdiction that may apply, submit to the Courts of Alicante.